Requisition Number: 102590
Position Title: SSP II
Job Posting Title: Student Services
Professional II - 12 Month
Regular / Temporary: Regular
Working Title: Academic Advisor
Full / Part Time: Full-Time
Department: CLA-College of Liberal Arts
College / Division: CLA-College of Liberal Arts
$3,519 - $5,002/mo.
Expected hiring range: $3,519 - $3,871/mo.
Pay Basis: Monthly
Pay Plan: 12-month
***THIS POSITION IS OPEN UNTIL FILLED***
Under the general supervision of the College of Liberal Arts' Associate Dean for Student Success, the CLA Academic Advisor works with a moderate degree of independence to provide general and specific academic advising and related services to undergraduate students. The CLA Academic Advisor works with a high degree of self-direction to plan his/her workload, solve problems, and take action in situations where independent judgment and critical thinking skills are necessary. With close to 2700 students in its 17 undergraduate majors, the College of Liberal Arts provides numerous concentrations within its majors, a variety disciplinary and interdisciplinary minors, as well as a substantial portion of general education (GE) for all majors. It is the third largest college in the university and the largest in terms of its GE offerings.
The incumbent counsels current and prospective CLA students in the various majors on course selection; emphasis areas, concentrations, and minors; and four-year academic timelines. S/he interprets, implements, and provides input on university academic policies within the scope of the position. This position also assists in events and activities focused on advising, retention, and orientation programs, including SOAR Summer Orientation Program, Week of Welcome (WOW), Open House, residential hall activities, and other related activities. This position will assist with the following: presentations to groups, classes, and departments on advising and related student success issues; developing and implementing programming to facilitate the success and continuation of students who are academically at-risk, including monitoring and tracking students on academic probation; working with and providing referrals to various campus offices and services, including the Registrar's Office, Disability Resource Center, Health & Counseling Services, Career Services, Student Rights and Responsibilities, and others; and advising undergraduate students who are in the process of applying for graduate school.
Minimum Qualifications (Staff Only):
Bachelor's degree and two years of professional experience in one of the student services program areas or in a related field; OR a Master's degree and one year of experience.
Required Qualifications / Specialized Skills:
Working knowledge of, or the ability to quickly acquire general knowledge of, the overall operation, practices, procedures, and activities of advising in the College of Liberal Arts.
General knowledge of methods and problems of organizational and program management.
General knowledge of principles of individual and group behavior. Knowledge of developmental theory and practice, especially as they relate to college students of any age.
Excellent interpersonal skills, including one-on-one counseling and group advising skills. Group presentation skills.
Demonstrated ability to maintain a high degree of confidentiality.
Ability to successfully interact with a diverse student population and to assess student needs.
Demonstrated ability to effectively communicate and advise, both verbally and in writing, with diverse populations, such as current students, department chairs, faculty, staff, advisors, prospective students, returning students, and parents.
Ability to manage a heavy workload and to set priorities under moderate supervision. Ability to accept that there will always be overlapping priorities and to manage pressures exerted by the various constituent groups that are served.
Ability to work in an environment that requires a high degree of analytical ability and problem-solving skills, with multiple responsibilities and time constraints.
Ability and willingness to work as an effective advising team member in all aspects of the College of Liberal Arts and of the university as a whole. Dedication to the common goals of the university and college.
Ability to focus on the details that are critical for successful assistance in academic advising, and also to rise above those details to be able to take a more global perspective in identifying problem areas, issues, etc.
Ability to research, interpret, and apply complex written directives, guidelines, and policies (e.g., catalogs, articulation agreements, policies and procedures manuals).
Willingness to accept and embrace change.
Proven ability to gather and analyze data; ability to reason logically, draw valid conclusions and make appropriate recommendations. Ability to analyze a variety of advising-related reports, such as minimum progress reports, Expected Academic Progress reports, academic probation reports, and Dashboard lists to make recommendations for student communication/intervention.
Ability to organize a wide variety of tasks, to analyze outcomes and set own priorities, and follow through to completion of task, even in the face of competing priorities.
Demonstrated ability to make decisions and carry through on actions having implications with regard to other departments, colleges, and the university.
Knowledge of word processing, spreadsheets, databases, electronic mail, and calendaring; general office protocols and equipment. Ability to apply software required for student advising and degree tracking.
Preferred Qualifications / Skills:
-Master's degree preferred.
-Experience working at a university or community college.
-Experience using student administration systems such as PeopleSoft.
-Experience using automated degree audit software.
-Experience advising and counseling students regarding academic success and progress to degree.
Special Conditions (Staff):
***THIS POSITION IS OPEN UNTIL FILLED***
There are two positions available.
Must be willing to attend training sessions that continually update advisors on policies, procedures, and technological advancement pertaining to the job requirements of this position.
Must adhere to business hours and be available to open and close advising center offices.
Must be willing to accept reassignment of duties if needed, and to participate in cross training.
Must be flexible and able to work some extended hours, including to respond to email queries, during extremely busy periods (e.g., registration) and to meet organizational needs.
This position classification has been defined as "Exempt" and is not subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
Retired CalPERS members selected for this vacancy must request and be approved for reinstatement from retirement prior to the start date. Employment of retired CalPERS members will typically be for 90 days or less and must be for work requiring specialized skills or for a bona fide emergency to prevent stoppage of business.
Benefits Eligible: Yes
Review Begin Date: 07-02-2012
How to Apply:
To apply, visit WWW.CALPOLYJOBS.ORG to complete the required online staff application and apply to requisition #102590. Applicants will have the option of attaching a Cover Letter, Resume and three Letters of Recommendation via the online employment system or mailed to:
CLA Advisor Search Committee
College of Liberal Arts Dean's Office
ATTN: Dr. Penny Bennett
Cal Poly, San Luis Obispo, CA 93407-0387.
REVIEW BEGIN DATE: July 2, 2012.
For questions, please contact the college at (805) 756-2359. Applicants needing computer/internet access may contact Cal Poly Human Resources at: (805) 756-2236, for information on available resources.
Cal Poly is strongly committed to achieving excellence through cultural diversity & actively encourages applications of all qualified individuals. EEO
Internal Recruitment Only: No