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Admissions and Records Technician
Rowan–Cabarrus Community College in Salisbury, North Carolina
 
 
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Date Posted 06/13/2014
Category
Admin-Admissions and Enrollment
Salary -  USD Per Year
Employment Type Fulltime
Application Deadline 06/21/2014
 
 
 
 
 

Posting Details

 

Posting Number: Regular_0090772
Position Title: Admissions and Records Technician
HR Job Title: Records and Registration Assistant
Pay Range:  
FLSA NE = Non-Exempt
Position Type: Staff
Position Summary:

This position supports the admissions/records team in student services as the first contact for all applicants. Responsible for downloading applications fromCFNC, reviewing accuracy of data and correcting errors, entering data, following up with prospective students and applicants, preparing and issuing letters, maintaining accurate files of student record, provide customer service to faculty and staff, and responding to inquiries on the phone and in person. Incumbents must possess the ability to adapt to changes to support a growing system.

Staff Required Education/Experience:

High School Diploma or equivalent (G.E.D.) and one (1) year clerical or office experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Faculty Required Education/Experience Skills:  
Desired Education/Experience/Skills:  
Other Knowledge, Skills and Abilities:

- Strong working knowledge of Microsoft Office products:
• Excel: Sorting, merging, functions and manipulation
• Word: Formatting and mail merge with data

- Experience with document imaging:
• Electronic filing and organization

- Data entry;
• Efficient and accurate
• Ability to recognize trends and patterns related to data

SKILLS
- Strong organization, time management and multitasking skill sets.

- Customer service skills:
• Relating to student
• Ability to investigate an issue and ask necessary questions (asking the question behind the question)
• Timely responses to student inquiries

- Critical Thinking skills:
• Determine path of processing based on numerous potential process flows
• Strong attention to detail
• Effective and consistent note taking
• Ability to comprehend outcome

- Written and Verbal communication skills to assist prospects, applicants, students and the general public.

- Strong Interpersonal skills to streamline the exchange information, assist with conveying information and to receive work direction.

Department: Admissions
Work Hours:  
Posting Date: 06/11/2014
Closing Date: 06/21/2014
Open Until Filled No
Special Instructions to Applicants:
Apply
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